Shipping policy

Thank you for shopping with La Ola Studio! Here’s everything you need to know about how and when your order will arrive.

 

Processing Time

All of our products are made to order and fulfilled by our trusted production partner, Inkthreadable. Orders are typically processed and shipped within 5 working days from the date of purchase.

 

Shipping Method

We use Royal Mail Tracked services to ensure your order arrives safely. Once your item has been dispatched, you'll receive a shipping confirmation email with tracking details so you can follow your parcel every step of the way.

 

Delivery Times

After dispatch, estimated delivery times are:

• UK Orders: 2–4 working days

Please note these timeframes are estimates and may be affected by postal delays beyond our control.

 

Shipping Costs

We offer a simple and transparent shipping policy:

• Flat Rate UK Shipping: £5
• Free UK Shipping on Orders Over £50
  

 

Made-to-Order

As a small, independent business, all our products are made to order to reduce waste and overproduction. This means we don't hold stock, but it also means each item is made especially for you — thank you for your patience!

 

Questions?

If you have any concerns or your parcel hasn’t arrived within the expected timeframe, feel free to contact us at hi@laola.studio and we’ll be happy to help.